Can I edit a mobile user?

Mobile user details can be edited. You can also view details about the user on the edit screens.

To edit the user's details on the web portal:

  1. Select Users from the toolbar.
  2. Scroll to mobile users and click Manage mobile users
  3. Click on the user in the list to open the user account.  
  4. To update the users details, enter the details in the boxes provided.
  5. If the user is a gas safe engineer, you can enter their engineer registration number in the box provided. This will then be displayed on any gas safe forms they produce.
  6. Press the Save button to save the changes. Any issues with the data you have entered will be highlighted in red.

To change a username and/or password they will need to be signed out, or you can force their session to timeout by pressing Force Logout.

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