Mobile user details can be edited. You can also view details about the user on the edit screens.
To edit the user's details on the web portal:
- Select Users from the toolbar.
- Scroll to mobile users and click Manage mobile users
- Click on the user in the list to open the user account.
- To update the users details, enter the details in the boxes provided.
- If the user is a gas safe engineer, you can enter their engineer registration number in the box provided. This will then be displayed on any gas safe forms they produce.
- Press the Save button to save the changes. Any issues with the data you have entered will be highlighted in red.
To change a username and/or password they will need to be signed out, or you can force their session to timeout by pressing Force Logout.